Service Agreement

1. Contract Acceptance

This Service Agreement forms a legally binding contract between you, whether as an individual or on behalf of an entity ("you"), and Zntgmiv Marketing Agency ("company," "we," "us," or "our"), governing your access to and use of the website and any related media, channels, mobile applications, or interfaces connected to our services (collectively, the "Platform"). Our registered office is located at Heerenholz 4, 28307 Bremen, Deutschland.

The Platform provides an online marketplace for the following products and services: cryptocurrency hardware security devices and related security solutions for digital asset protection (the "Products"). To maintain a secure environment for the purchase and use of our Products, all users must comply with this Service Agreement.

By accessing the Platform and/or the Products, you confirm that you have read, understood, and agree to be bound by all terms outlined in this Service Agreement. If you disagree with any portion of this Service Agreement, you must refrain from using the Platform and/or Products and terminate use immediately.

Additional terms and documents published on the Platform are expressly incorporated by reference into this Service Agreement. We reserve the right, at our sole discretion, to modify or update this Service Agreement at any time. Changes will be indicated by updating the "Last Updated" date, and you waive any right to specific notification of each change.

All information provided on the Platform is not intended for distribution or use in any jurisdiction where such distribution or use would violate applicable laws or regulations.

The Platform is designed for users who are at least 18 years of age. Persons under 18 years are not permitted to use the Platform, register accounts, or purchase Products.

2. Intellectual Property Protection

Unless specifically stated otherwise, the Platform and Products are our proprietary property, and all source code, databases, functionality, software, interface designs, audio, video, text, photographs, graphics, and visual elements on the Platform (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"), are owned by us or licensed to us, and are protected by copyright, trademark, and various intellectual property rights under German law, international copyright conventions, and global intellectual property treaties.

The Content and Marks are provided on the Platform "AS IS" for your information and personal use only. Except as explicitly permitted in this Service Agreement, no component of the Platform or Products, nor any Content or Marks, may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written authorization.

If you are eligible to use the Platform, you are granted a limited license to access and use the Platform and to download or print portions of the Content to which you have properly gained access, solely for your personal, non-commercial use. We reserve all rights not expressly granted to you regarding the Platform, Content, and Marks.

3. User Assurances

By using the Platform or Products, you represent and warrant that:

  • All registration information you submit is truthful, accurate, current, and complete;
  • You will maintain the accuracy of such information and promptly update it when necessary;
  • You possess the legal capacity and agree to comply with this Service Agreement;
  • You are not a minor in your jurisdiction of residence;
  • You will not access the Platform through automated or non-human means, including bots, scripts, or similar mechanisms;
  • You will not use the Platform for any illegal or unauthorized purpose;
  • Your use of the Platform or Products will comply with all applicable laws and regulations.

If you provide any information that is untrue, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account and refuse any current or future use of the Platform (or any portion thereof).

4. User Registration

To access certain features of our Products, you may need to register on the Platform. You agree to maintain the confidentiality of your password and accept responsibility for all activities performed under your account. We reserve the right to remove, reclaim, or modify any username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Product Specifications

We strive to display the colors, features, specifications, and details of our Products as accurately as possible. However, we cannot guarantee that the colors, features, specifications, and details will be completely accurate, comprehensive, reliable, current, or error-free, and your electronic display may not precisely reflect the actual appearance of the products.

All Products are subject to availability, and we cannot guarantee that items will be in stock. Certain Products may be available exclusively online through the Platform. These Products may have limited quantities and are refundable or exchangeable only according to our return policy.

We reserve the right to limit the quantities of Products offered or available on the Platform. All descriptions and pricing of Products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any Products at any time for any reason. We do not warrant that the quality of any products, services, information, or materials purchased or obtained will meet your expectations, or that any errors on the Platform will be corrected.

6. Transaction Processing

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Bitcoin
  • Ethereum
  • PayPal
  • Apple Pay
  • Google Pay
  • SEPA Bank Transfer

You agree to provide current, complete, and accurate purchase and account information for all transactions conducted through the Platform. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

Sales tax or VAT will be added to the price of purchases as required by applicable law. We may change prices at any time. All payments shall be in Euros.

You agree to pay all charges at the prices in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

7. Return Protocol

Please review our Return Policy posted on the Platform before making any purchases. In accordance with European Union law, customers in the EU have the right to withdraw from a purchase contract within 14 days without providing a reason.

8. Restricted Activities

You may not access or use the Platform for any purpose other than that for which we make the Platform available. The Platform may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

As a Platform user, you agree not to:

  • Systematically retrieve data or content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Make any unauthorized use of the Products, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited communications, or creating user accounts through automated means or under false pretenses.
  • Circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Platform and/or the Content.
  • Engage in unauthorized framing of or linking to the Platform.
  • Deceive, defraud, or mislead us and other users, especially in any attempt to obtain sensitive account information such as user passwords.
  • Misuse our support services or submit false reports of abuse or misconduct.
  • Engage in any automated system use, such as using scripts to send comments or messages, or employing data mining, robots, or similar data gathering and extraction tools.
  • Attempt to impersonate another user or person or use another user's username.
  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including excessive capital letters and spamming, that interferes with any party's uninterrupted use of the Platform or modifies, impairs, disrupts, alters, or interferes with the functionality, features, operation, or maintenance of the Products.

9. User Content

The Platform may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Platform, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions").

When you create or make available any Contributions, you thereby represent and warrant that:

  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  • You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Platform, and other users of the Platform to use your Contributions in any manner contemplated by the Platform and this Service Agreement.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions do not violate any applicable law, regulation, or rule.

10. Content Licensing

By posting your Contributions to any part of the Platform, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions.

11. Review Standards

We may provide areas on the Platform for you to leave reviews or ratings. When posting a review, you must comply with the following criteria:

  • You should have firsthand experience with the product being reviewed;
  • Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;
  • Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
  • Your reviews should not contain references to illegal activity;
  • You should not be affiliated with competitors if posting negative reviews;
  • You should not make any conclusions as to the legality of conduct;
  • You may not post any false or misleading statements;
  • You may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews at our sole discretion.

12. Feedback Ownership

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Platform or Products ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

13. External Resources

The Platform may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Platform or any Third-Party Content posted on, available through, or installed from the Platform.

14. Platform Administration

We reserve the right, but not the obligation, to:

  • Monitor the Platform for violations of this Service Agreement;
  • Take appropriate legal action against anyone who, in our sole discretion, violates the law or this Service Agreement;
  • Remove from the Platform or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;
  • Otherwise manage the Platform in a manner designed to protect our rights and property and to facilitate the proper functioning of the Platform and Products.

15. Data Protection Policy

We care about data privacy and security. Please review our Data Protection Policy. By using the Platform or Products, you agree to be bound by our Data Protection Policy, which is incorporated into this Service Agreement.

16. Term and Termination

This Service Agreement shall remain in full force and effect while you use the Platform. Without limiting any other provision of this Service Agreement, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Platform and the Products (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in this Service Agreement or of any applicable law or regulation.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

17. Service Modifications

We reserve the right to change, modify, or remove the contents of the Platform at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Platform. We also reserve the right to modify or discontinue all or part of the Products without notice at any time.

We cannot guarantee the Platform and Products will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Platform, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Platform or the Products at any time or for any reason without notice to you.

18. Contact Information

For questions or concerns regarding the Platform or Products, or to request additional information, please contact us at:

Zntgmiv Marketing Agency
Heerenholz 4
28307 Bremen
Deutschland
Phone: +49 5231 9441044
Email: info@tchgrgt.com